Sorting and Routing
Every email tagged and sent to the right person or team.
Services / AI agents and automation / AI Email Automation
AI Email Automation
An inbox that sorts itself
Shared inboxes fill up with orders, queries and requests that all need the same few actions. We use AI to read, sort and route incoming email, draft accurate replies from your own data and file attachments where they belong.
Available in London, Essex, Chelmsford and across the UK.
01What we do
What we do
Drafted Replies
Replies written from your prices, stock and order history, ready to check and send.
Attachments Handled
Orders, invoices and forms read and entered into your systems.
Follow-Ups
Reminders when an email has gone unanswered.
02Why it matters
What it changes
- Faster replies to customers
- Nothing lost in a shared inbox
- Hours saved every day
03How it runs
How it runs
- Step 1
Map
We map the process as it runs today and agree what success looks like.
- Step 2
Build
A working version in weeks, connected to your systems, with a demo every week.
- Step 3
Hand Over
Tested, documented and handed to your team, with training and optional support.
04Price
Fixed price, agreed first
from £18,000
Priced like our AI Build service. Your exact price is fixed after your free assessment, before any work starts.
Prices exclude VAT. About AI Build
Code, documents and accounts in your name, and your team trained to run it.
05Questions
Common questions
Does it send emails on its own?
Only if you want it to. Most teams start with drafts that a person checks and sends.
Does it work with Outlook and Gmail?
Yes, with Microsoft 365 and Google Workspace.
Is our email data secure?
It runs on your accounts with your permissions, and nothing is used to train public AI models.
06AI agents and automation
Related services
Let's build something awesome
Start with a free 30-minute assessment. A friendly, straight answer on what's worth doing, what it would cost and how quickly it could be working for you.