Trade portal, front office and back office rebuilt on the company's own accounts. 2,926 distributor records and 31,606 product and artwork files moved, and trade prices checked to the penny.
Websites & SEOResults
Before and after
Client names stay confidential. The figures are real and can be discussed on a call.
- £1m a yearnew revenue from one customer API
- $25–50kmonthly agency bill removed
- 15departments using AI after one programme
- £150k a yearsaved by one in-house tool
01Recent work
What changed
A secure API now feeds products, prices and stock to distributors. The first went live with 460 products in a single day, and 500+ more are being connected.
APIs & IntegrationsPDF purchase orders are read, matched against the system and approved when everything checks out. Exceptions go to a person.
AI BuildA company-wide programme with a usage policy, AI champions in each department, 25+ directors and managers trained one-to-one, and a monthly board AI meeting.
AI Adoption & TrainingAI drafts each reply using the customer's orders, prices and delivery dates, so the same team handles more enquiries.
AI BuildAn online artwork tool lets customers prepare print-ready designs themselves, in six languages.
Websites & SEO02Earlier work
Sixty sites and counting
Before OwnWorks, Fay's web and digital agency delivered more than 60 websites, apps and portals over 18 years.
Property
Estate agent websites with live listing feeds to Rightmove and Zoopla.
Hospitality and travel
Hotel sites with availability feeds to Airbnb, Booking.com and Expedia.
Retail
E-commerce with NetSuite integration for orders and stock.