Results

Before and after

Client names stay confidential. The figures are real and can be discussed on a call.

  • £1m a yearnew revenue from one customer API
  • $25–50kmonthly agency bill removed
  • 15departments using AI after one programme
  • £150k a yearsaved by one in-house tool

01Recent work

What changed

UK manufacturer · Website and trade portal
BeforeOutsourced web agency at $25–50k a month
AfterRun in-house, agency fees removed

Trade portal, front office and back office rebuilt on the company's own accounts. 2,926 distributor records and 31,606 product and artwork files moved, and trade prices checked to the penny.

Websites & SEO
UK manufacturer · Customer API
BeforeOrders by email and phone
After£1m a year in new revenue

A secure API now feeds products, prices and stock to distributors. The first went live with 460 products in a single day, and 500+ more are being connected.

APIs & Integrations
UK manufacturer · Purchase orders
BeforeOffshore processing team
AfterRead and approved automatically

PDF purchase orders are read, matched against the system and approved when everything checks out. Exceptions go to a person.

AI Build
UK manufacturer · AI adoption
BeforeNo AI policy or training
AfterAI in use across 15 departments

A company-wide programme with a usage policy, AI champions in each department, 25+ directors and managers trained one-to-one, and a monthly board AI meeting.

AI Adoption & Training
UK manufacturer · Customer service
BeforeReplies typed from scratch
AfterMore enquiries, same team

AI drafts each reply using the customer's orders, prices and delivery dates, so the same team handles more enquiries.

AI Build
UK manufacturer · Web-to-print
BeforeArtwork prepared by hand
AfterAbout £150k a year saved

An online artwork tool lets customers prepare print-ready designs themselves, in six languages.

Websites & SEO

02Earlier work

Sixty sites and counting

Before OwnWorks, Fay's web and digital agency delivered more than 60 websites, apps and portals over 18 years.

Property

Estate agent websites with live listing feeds to Rightmove and Zoopla.

Hospitality and travel

Hotel sites with availability feeds to Airbnb, Booking.com and Expedia.

Retail

E-commerce with NetSuite integration for orders and stock.

Start with a 30-minute call

Free, with no pitch deck. You'll get a straight answer on what's worth doing, what it would cost and how long it would take.